Promote or engage?
This post is in reply to the following question on Linked In:
How do you promote your business without trying to sell your business? A minefield
Simply provide information about yourself so anyone reading will be aware that you are knowledgeable with regard to your industry and area of work. With the objective of making you a source of information that the reader will return to.
People buy from people, relationships are key to any brand development. Building networks and communities and knowing who your connected community is will help define your strategy and objectives.
When you begin listening and see what is discussed, how and where you will better understand how to engage. Wherever you listen though make sure you hear all, don’t just take what you want to hear. This can be offline [face to face] as well as online. There are loads of free to use online solution for monitoring activity as well as pay to use software.
Here’s a good article about consumer connections and how brands need to to do more than market and promote http://www.briansolis.com/2010/11/the-rise-of-the-social-consumer/ understanding the value of connected communities, emotion and loyalty.
The trust and loyalty received from engaging and building relationships within connected communities will then deliver word of mouth. Virtually everyone [over 2 billion people online by the end of 2010] has an online network; from people buying from people, people also listen to those they trust. Understanding these ‘online referral networks’ add massive value to any business, they are simply people connecting with people.
I was invited recently to hear how to cold call, personally I hate doing it and have steered away from talking to people who within seconds hate you. No good saying ‘Every no gets you closer to a yes’ your time would be spent actually working on finding the the networks and communities that want to talk to you rather than anyone who has a telephone.
Best thing to be though is yourself with belief in your product and service.
Marketing once upon a time was about pushing a product or service and making a shout about it, a much harder process now consumers can produce more online content than the marketers. Whilst producing content they also share information within various communities and networks.